FAQ's

15th-19th October 2025.  We recommend you get there around midday on Wednesday 15th October.

There are regular flights and ferries to Ibiza.

As a Ride Leader, you will be assigned a group at one of the hotels, and you will be staying where you will be guiding your group. 

Platinum - Atzaró Agroturismo, Carretera Sant Joan KM 15, 07840 Santa Eulària des Riu, Ibiza

Tel: +34 971 33 88 38

Celeste - Hotel Riomar, Calle Del Rio, 48, 07840 Santa Eulària des Riu, Ibiza

Tel: +34 871 18 33 18 

White - Meliá Ibiza, Carrer Pare Vicent Costa, 2, 07840 Santa Eulària des Riu, Ibiza (formerly known as Sol Beach House) 

Tel: +34 971 33 07 61

Santa Eulalia is just 30 minutes drive from the airport.

We will organise group transfers to and from your hotel on the Wednesday and the Sunday.

Please supply your flight details at least 3 weeks prior to arrival in Ibiza in order to guarantee your transfer. If flight details are received after this date then transfers cannot be guaranteed. 

Please book your own alternative transportation if you are arriving before Wednesday 15th October or departing after Sunday 19th October. 

There are plenty of taxis available outside Ibiza Airport and taxis can be arranged by your hotel.

Suggested arrival and check-in is 12:00PM - 3:00PM on Wednesday 15th October.  

Official hotel check-in is from 3:00PM, but some rooms may be available earlier. 

On arrival, you will be welcomed by a member of the Joyride Festival team who will offer you a refreshing drink before being shown where to check-in for the Joyride Festival and the hotel. 

If you have selected the shared room package, we will assign you another Ride Leader of the same sex to share a twin room with. 

We recommend bringing your own road bike. Alternatively you will have the option to hire a bike directly from a recommended supplier, details of which will be provided soon.

Re-building and dismantling your bike from and into a bike box is your own responsibility. Joyride Festival cannot be held liable for any damage to your bike. Joyride Festival can store your bike box during the event.

Please note; TT or Tri bars are not allowed for safety reasons.

Yes, bike hire information will be provided in due course.

In the rare event that your bike doesn't arrive on your flight, we will endeavour to help arrange a hire bike.  We suggest you pack your essentials for riding in your hand luggage.

It is essential that you bring your road bike in good working order, and we highly recommend a bike service before arriving.  Our mechanics will be on hand to safety check your bike when you arrive, and should you need your bike repaired during a ride, our mechanics will aim to fix the problem. Any new parts will be at your own expense, you will be invoiced accordingly.

Joyride Festival cannot be held liable for any damage to your bike.

Appropriate bike storage is available at each hotel. Your bike or bike box are stored at your own risk. 

Bike boxes can be kept in storage for the duration of the event, until 5:00pm on Sunday 19th October.  On the Sunday afternoon you will have access to the bike storage area to pack your bike box for your airport transfer or further storage.  

If you are arriving early or staying on in Ibiza, bike and bike box storage security is your own responsibility before the event starts and after the event concludes.

This depends on which package you have chosen.

Ride Leaders will receive a LeBlanq X Rapha Jersey and cap prior to the event.

Pre and post-ride and activities the dress code is very much a home-from-home relaxed weekend vibe. Feel free to dress in loungewear. Do bring swimwear for a dip in the pool and loose clothing for other activities.   

Smart casual/party for the afternoons and evenings at the Festival. Bring a jacket or something warm to wear as most of the Festival will take place outside.  

We suggest that you carry some key essentials in your cabin bag, such as your bike shoes, a change of clothes, bib shorts and essential medical supplies so your weekend is not affected in the unlucky situation that your luggage doesn't arrive. 

We will take into consideration your preferences as well as experience and abilities allocate groups.

Our groups vary in numbers but most groups will be 10-12 riders.

We will provide you with the GPX of the routes for your own reference before you arrive.

Of course, if you have your own room, you can add these individuals onto your room at a reduced price. Please contact angela@leblanq.com to book this.

We offer an optional wellness programme for our guests who aren’t riding, with activities such as e-bike riding, yoga, hiking, meditation and breathwork. This includes the same Festival access as riding guests with food offerings, live music, chats, workshops and more. There will be plenty of opportunities for riders and non-riders to spend time together.

Of course, if you have your own room, you can add these individuals onto your room at a reduced price. Please contact angela@leblanq.com to book this.

Our events are adult only, and the minimum age for bookings is 18.

Yes, many Ride Leaders come on their own and leave having made new friends.

Booking extra nights to stay before or after the Festival is a popular option with guests.

Yes you can, please contact concierge@leblanq.com for more information. 

You will receive pre-event questionnaires, so we can find out your key details such as dietary preferences, Rapha kit sizes (if applicable), preferred riding distances and other essential information.  

Information will distributed pre-event which details everything you need to know to prepare you for the Joyride Festival. 

Should you change your mind, you have a 14 day cooling off period from the date of booking to claim back your initial payment.  Following the 14 days please refer to our cancellation policy HERE. 

Should we have to cancel or postpone the Joyride Festival, you will have a 14 day cooling off period from the announcement of the new date to request a full refund. After that point, your booking will be transferred to the new date.

Yes, all guests must have personal travel insurance to take part in the Joyride Festival. Please ensure that there is adequate cover for your travel, belongings including your bike, riding and other activities.  

Yes, of course. All dietaries allergies will be catered for, with adequate notice, just share the details once your booking is completed.

Yes. 

The event will finish from approximately 3:00PM on Sunday 19th October. We recommend you book a flight departing no earlier than 5:00PM.  

Atzaró Agroturismo, Carretera Sant Joan KM 15, 07840 Santa Eulària des Riu, Ibiza. 

There will be rolling transfers from White and Celeste hotels (Meliá Ibiza and Hotel Riomar) between 3:00PM and 5:00PM and rolling returns from 10:30PM - 1:30AM with ad hoc “broom wagon” transfers both ways in between these times. 

Platinum guests will be staying onsite at Atzaró Agroturismo so will not require transfers.